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Computer Telephony Solutions (OAISYS) OAISYS
delivers custom and specialty solutions. Solutions that take
care of your business, your customers and your bottom-line. The
focus is on customer relationship management (CRM), recording
solutions and improving call-handling efficiencies. Inter-Tel Custom Solutions (ICS) The goal of ICS is to deliver
efficient and appropriate methods to automate repetitive human
tasks. Example: Appointment Confirmation will access your customer
database and call your customers to remind them of an upcoming
appointment. Example: Question & Answer can perform follow-up
surveys for you. Example: Message Delivery can deliver a single
recorded message to a large target audience.
The Link Wireless Telephone
System gives mobile employees the freedom to perform their jobs
effectively from anywhere in the workplace. Its advanced digital
microcellular design goes beyond the technology of cordless phones,
two-way radios and cellular phones. Spectralink phones can even
run off of your IP Wireless network.
In designing the proper cable
layout for your offices, TSI utilizes all types of cable topologies.
We install patch panels, hubs, fiber, Cat5e, Cat6 and plenum.
We will assist in designing
the proper paging system for your internal offices, production
areas, warehouse space or outdoor yards. We represent two of the
largest and most respected paging companies in Valcom and Bogen.
Your customers deserve the
ultimate in service. Our call center applications can improve
customer service with Automatic Call Distribution (ACD), call
queues, intelligent call routing, historical & real-time reports,
headsets and PC-based phones.
Inter-Tel's Unified Messaging
software enables you to receive your three main message types
- voice mail, email and fax - in a universal in-box. Improve efficiency
by faxing to and from the desktop. Send important voice mail and
faxes to individuals, departments or company-wide.
Inter-Tel's Unified Communicator
software enables you to control how, when and where you can be
reached. Route calls based on your availability. Forward certain
calls to a specific phone number. Forward other calls to an assistant.
Monitor the availability of colleagues. Use a mouse click to dial
calls from a favorites list.
The everyday use of headsets
has proven time and again to boost employee productivity and reduce
workplace stress. The industry leading providers we represent
offer broad product lines that ensure your employees will be fitted
with a headset that meets their particular needs. Choose from
corded, cordless or noise canceling models.
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